Our Shipping & Return Policies

PLEASE READ

At INSPIRE By Shika My'Chelle, we are committed to providing exceptional products at competitive prices, delivering unparalleled customer service, and ensuring a personal touch that makes our customers feel valued and appreciated.

For any questions, issues, or concerns, please reach out to us promptly at sales@inspirebyshikamychelle.com. Addressing your concerns swiftly is our promise. As a Bath and Body Line, the safety and well-being of our customers are our top priorities. To maintain product integrity and hygiene standards, we regret that we cannot accept exchanges, refunds, or returns. However, we assure you that we will diligently resolve any issues that may arise.

Damages and Issues Upon receiving your order, please inspect it promptly. Should you find any items that are defective, damaged, or incorrect, please contact us immediately at Sales@InspireByShikaMychelle.com. Kindly include your order number and photos of the received items. We will promptly assess the situation and take necessary steps to rectify it.

Cancellations All deposits are non-refundable. As a small business that takes pride in handcrafting all our products, we are unable to cancel orders once they have been placed.

Shipping Our objective is not only to create exceptional handmade products but also to ship them to you expediently. Due to the nature of made-to-order items, please allow 3-5 business days after processing for production and preparation before shipping. Each order is tailored specifically for our valued customers, ensuring a personalized experience with every purchase.

Please anticipate extended processing and shipping times during holidays and sales events. We appreciate your understanding and patience as we endeavor to fulfill your orders promptly.

Thank you for choosing INSPIRE By Shika My'Chelle. Your satisfaction is paramount to us, and we eagerly anticipate serving you with our handmade bath and body products.

 

IMPORTANT SHIPPING UPDATE

Due to rate increases by the United States Postal Service, we must adjust our prices accordingly. We raise our rates with reluctance and apologize for any inconvenience this may cause. During the Holiday Season, please be aware that this change impacts many small businesses, including ours. Your ongoing support for INSPIRE By Shika My'Chelle is deeply valued.

At INSPIRE By Shika My'Chelle, we are dedicated to offering exceptional products at competitive prices, providing unparalleled customer service, and ensuring a personal touch that makes our customers feel valued and appreciated.

For any questions, issues, or concerns, please contact us without delay at sales@inspirebyshikamychelle.com. Addressing your concerns promptly is our commitment. As we are a Bath and Body Line, the safety and well-being of our customers are paramount. To ensure that no products are opened or contaminated, we cannot accept exchanges, refunds, or returns. However, we assure you that we will work hard to resolve any issues that arise.

We thank you for your support and understanding.

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ATTENTION: SUMMER SHIPPING SCHEDULE UPDATE – PLEASE READ CAREFULLY!

In the interest of maintaining the quality of our products upon delivery, we are adjusting our shipping schedule for the warmer months from May to September. Our commitment to customer satisfaction is paramount, and to minimize the risk of our products being exposed to heat during transit, we are proactively modifying our shipping days.

  • Shipments Outside of New York: Shipped from Monday to Wednesday
  • Orders Within New York: Shipped from Monday to Thursday

We appreciate your understanding and encourage you to plan your orders with these changes in mind. Thank you for your continued support of INSPIRE By Shika My'Chelle.